Ski Club 2.0 Home
Snow Reports
FAQFAQ

Mail for help.Help!!

Log in to snowHeads to make it MUCH better! Registration's totally free, of course, and makes snowHeads easier to use and to understand, gives better searching, filtering etc. as well as access to 'members only' forums, discounts and deals that U don't even know exist as a 'guest' user. (btw. 50,000+ snowHeads already know all this, making snowHeads the biggest, most active community of snow-heads in the UK, so you'll be in good company)..... When you register, you get our free weekly(-ish) snow report by email. It's rather good and not made up by tourist offices (or people that love the tourist office and want to marry it either)... We don't share your email address with anyone and we never send out any of those cheesy 'message from our partners' emails either. Anyway, snowHeads really is MUCH better when you're logged in - not least because you get to post your own messages complaining about things that annoy you like perhaps this banner which, incidentally, disappears when you log in :-)
Username:-
 Password:
Remember me:
👁 durr, I forgot...
Or: Register
(to be a proper snow-head, all official-like!)

French Tourist Tax

 Poster: A snowHead
Poster: A snowHead
It seems our hotel has charged us Tourist Tax for everyone in our group, including the under-18s

Is the tax charged on beds or guests?

If they have made a mistake, and we have asked the question (but they are ignoring our emails), how do we get the money back?
snow conditions
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
From memory it's a local, rather than national tax so the rules and rates would depend on where you were staying.
ski holidays
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Mjit wrote:
From memory it's a local, rather than national tax so the rules and rates would depend on where you were staying.


Checked that and the local rules say U18s are exempt
ski holidays
 You need to Login to know who's really who.
You need to Login to know who's really who.
You would need to contact the mayors office in the municipality you stayed in to try and get a refund. Good luck.
latest report
 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
@garfy1971, don't know about local variations, but our recent party in Val Thorens were only charged for over 18s staying, per night, our under 18s didn't get charged.
snow report
 You'll need to Register first of course.
You'll need to Register first of course.
@garfy1971, it is per person, and usually for over 18s (but some areas charge for over 12s) . Contact the hotel first , perhaps by phone? They may be ignoring emails if they are closed for business at the end of the season, phoning will confirm that if you don't get an answer. . Where were you staying?
snow conditions
 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
Hells Bells wrote:
@garfy1971, it is per person, and usually for over 18s (but some areas charge for over 12s) . Contact the hotel first , perhaps by phone? They may be ignoring emails if they are closed for business at the end of the season, phoning will confirm that if you don't get an answer. . Where were you staying?


Thanks. I called the hotel and was told that the 'person who deals with that is not there at the moment' so they are still operating for sure.

We stayed in Tignes Le Lac
snow conditions
 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
How big was the group?
ski holidays
 You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
blahblahblah wrote:
How big was the group?


8, 4 adults, 4 children in 4 rooms
ski holidays
 Ski the Net with snowHeads
Ski the Net with snowHeads
If you're feeling so inclined the French Gov't provides a handy explainer here...
It's delightfully Byzantine.
snow report
 snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
@garfy1971, should be adults only https://taxesejour.tignes.net/ ... passed straight from hotel to Mairie so I think you'll need to approach the Mairie ...
snow conditions
 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
@garfy1971, As said already, children are exempt from taxe de sejour - were the children's passports handed to reception on arrival?
snow report
 So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
Thanks all. Yes they had all the passports and I'm hoping it was am administrative error as they seemed a little disorganised.

I'll contact the Mairie
latest report
 You know it makes sense.
You know it makes sense.
@garfy1971, do you have a euro bank account to receive the refund refund? If not it'll be eaten up in transaction fees...unless a kind SH let's you use their account
snow report
 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
Hotel may not have submitted their Tourist Tax receipts to the Mairie yet, so they might still be able to sort out the refund with you.
ski holidays
 Poster: A snowHead
Poster: A snowHead
Hells Bells wrote:
Hotel may not have submitted their Tourist Tax receipts to the Mairie yet, so they might still be able to sort out the refund with you.
This. They only have to submit Jan-April records and payments by 15 May. It will probably be easier to sort it out directly with the hotel, who have your records, than with the Mairie (who might first need to get confirmation from the hotel that they had made a mistake).
latest report
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
@ecureuil, @Hells Bells, good point
snow report
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
@under a new name, I certainly haven't done my own yet. Laughing Laughing
ski holidays
 You need to Login to know who's really who.
You need to Login to know who's really who.
@Hells Bells, we have to submit numbers monthly Shocked albeit pay quarterly
snow conditions
 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
@under a new name, it is monthly, and 4 monthly for us, so I haven't done April yet, or paid up, as it isn't the end of the month yet.
snow report
 You'll need to Register first of course.
You'll need to Register first of course.
Update: All sorted. More emails to the hotel (including mentions of contacting the Mairie) resulted in a refund and an apology.

Thanks all!
ski holidays
 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
@garfy1971, Happy
snow conditions
 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
Its for over 18 yrs. Sounds like they tried it on. Its also gone up think about 35 euros a week
snow report
 You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
@Charlie333, It’s set by the Commune and varies depending on the star rating of the property.

So it could be a few cents in a BB on an industrial estate or quite a few euros per day in the posh bits of Val D’Isere.
ski holidays
 Ski the Net with snowHeads
Ski the Net with snowHeads
and even more if they have chosen not to apply for a star rating.
ski holidays



Terms and conditions  Privacy Policy