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EE change roaming charges mid contract - Beware
 Poster: A snowHead
Poster: A snowHead

chocksaway wrote:
@monkey, An update!
I sent a long letter with evidence to the CEO of EE. After about 10 days I had a call refunding all the extra charges and 50 quid in way of compensation. Seemingly I should never have been offered the contract in the first place, their problem not mine!


Thats good, and I suppose the compensation goes some way to helping with the hassle.

My contract was just up and I spoke to EE this week. After your experience, I told them that the first and most important thing was to retain European roaming !

They were excellent, and actually altered it from Europe to Worldwide.
ski holidays
ski holidays
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person

Been using an E-SIM for first time in Japan. Occasionally have to reconnect to a provider but otherwise it is very cost-effective. We use Airalo. Data for a month costs less than 1-day with Vodafone. I would not recommend proprietary E-Sims such as EE as you are tied to their providers rather than choosing the strongest connection.

(I know that is slightly OT but hopefully relevant). Thank you for the thread. I have resisted upgrading my Vodafone contract with roaming as i felt this was too big a deal to trust to the knowledge of the staff in a Vodafone store. I will maintain this position despite the assertion from Vodafone that i should change.
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ski holidays
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?

Result!
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latest report
 You need to Login to know who's really who.
You need to Login to know who's really who.

22 dropout wrote:
Been using an E-SIM for first time in Japan. Occasionally have to reconnect to a provider but otherwise it is very cost-effective. We use Airalo.


Same.

Mrs AAT has an old '3' contract and there was some talk of a £2 a day charge. An Airalo eSim would be far cheaper if it came to that. As it happens she's on an old contract so hopefully the charge hasn't happened.
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snow conditions



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