 Poster: A snowHead
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We are considering using Ski a la Carte for lift passes in Tignes, the reason being that if we have a bad weather day we can just skip it and and not pay for that day. But, with standard lift passes we've always bought the Carre Neige add on, which is added to the lift pass (and unfortunate experience tells us that it works). With the Ski a la Carte lift pass card, can you get Carre Neige added to it? And if not, is it easy to get standalone Carre Neige? It would be for 13 skiing days.
Last edited by Poster: A snowHead on Sat 4-01-25 13:10; edited 1 time in total
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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You can add it to the subscription fee.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Many thanks, €19 looks very good.
I had had a good look at the Ski a la Carte website and couldn't see it, but that's because I hadn't clicked through to subscribe - as soon as I did, there it was!
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You need to Login to know who's really who.
You need to Login to know who's really who.
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If you have travel insurance that covers mountain rescue do you need Carte Neige - what does it give you over and above that?
I've never had it - and the one time I was rescued by the piste patrol when I broke my shoulder I wasn't asked if I had any insurance, although I was sledged down the mountain I got the impression the helicopter would have been called if I'd needed it?
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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It would be interesting to know which resort and how long ago that was.
Our Tignes experience last year is that the insurance wasn't checked at the top of the mountain (but we had already stated that we had Carre Neige), and the rescue proceeded down to Val Claret, where an ambulance was waiting and at that point we had to produce the lift pass receipt showing that we had valid insurance, or pay up on a credit card. Having Carre Neige in Tignes just took one level of stress out of the whole situation and I'm glad that we had it.
We have used Carre Neige in France for years, ever since one of our fellow skiers managed to knock himself out on a blue run and the piste patrol discussed getting a helicopter in but without proof of insurance cover they wouldn't risk running up such a bill for someone who couldn't consent or confirm his insurance cover. For a maximum of €49 a season it's well worth the peace of mind.
And other general advice for anyone: always carry your mobile phone, having made sure that it is fully charged, and make sure that you have the resort emergency numbers already programmed in. Gone are the days when someone would have to ski down to he nearest lift station to raise the alarm.
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You'll need to Register first of course.
You'll need to Register first of course.
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I’ve got all three things covered:
1. GHIC
2. Travel Insurance with winter sports cover
3. On-piste assurance* with the lift pass
These three do all overlap in part, but importantly, they also cover things the others don’t, or not in the same way. And having each streamlines the incident management at certain points where you’ll be pretty stressed about dealing with the situation. This is based on experience of various incidents, including heli-evac.
Having your GHIC on you (or just a photo of it) streamlines A&E admission when a hospital admin arrives to take your details. One less thing to worry about, especially if you’ve arrived by helicopter ahead of everyone else ( who have to get off the mountain, to their transport and get to the hospital). And especially if you’re high on morphine etc. If you make an insurance claim you’ll be asked to provide GHIC details anyway, as the insurer will reclaim some costs from the scheme. So if you don’t have one, get one. It doesn’t cost anything.
Winter travel insurance for me is mainly there to (a) have someone at home with an active interest in getting me back to the UK and (b) cover big expenses like a repatriation flight. Personally, I’m not worried about lost luggage and delay costs etc. even if these are covered. The former can be quite important e.g. in getting seats on immediate flights home which are otherwise fully booked, or organising and paying for someone from home to fly out, get a rental car and accompany you home on your flight back. Also to check the Fit to Fly and discharge documentation you need from the hospital in order to be sure you’re not just being jettisoned from a busy A&E when you need further treatment.
Yes, on-piste assurance will often cover stuff which your travel insurance does as well. But in my case, I would have welcomed not having to pay out for the £100/minute heli-evac up front, even if I eventually reclaimed it later. It’s just something else that you don’t want to deal with during the stress of a serious accident.
And as mentioned, be prepared. Which means having your GHIC and insurance details on you and a copy back at your accommodation (so other people can contact your insurer). And have each others contact details with you. And do contact the insurer sooner, rather than later: if it’s a good policy then they can actually do a lot to help, as it’s in their interests to smooth out any problems and get you home.
*assurance is the name used in the Swiss Romande (e.g. Verbier 4 Vallées) for the equivalent of the carre neige product on offer the French Savoie. You will usually be asked “… avec assurance?” at the caisse in a SW Swiss ski area. The name will vary across the Alps.
Last edited by You'll need to Register first of course. on Sat 4-01-25 17:50; edited 4 times in total
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Apologies for hijacking the thread a bit, but am I right in saying that not all resorts require/subscribe to Carre Neige? I’m off to St Gervais soon and can’t see any option to add it to the lift pass and St G isn’t listed as a partner resort on the Carre Neige website as far as I can see.
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@Chico, Carre Neige is only for resorts in Savoie, the equivalent for St Gervais seems to be e-gloo.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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@rjs, ah brill, thanks. I hadn’t realised it wasn’t a generic term.
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@Chico, No problem 
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