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RyanAir return boarding passes

 Poster: A snowHead
Poster: A snowHead
@Dylan_T42, well people will have to make sure their smartphone doesn't run out of battery charge at the airport! Laughing
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
@Alastair Pink, indeed rolling eyes

Nor get lost, stolen, broken, or suffer any one of the many other maladies to which modern tech is prone.

We currently (pun intended) carry spare devices ...being the previous generation of our phones ...and need to ensure they they are also charged, updated, have the right apps, with the right info.

And we don't even fly RYA...

...though I am now wondering if screenshots of QR are will remain acceptable with other airlines Puzzled
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Never been asked. Just use the App. Check usually 72 hours before flight time
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Interestingly this is covered in today's Money Saving Expert update email. This is what is says (which is quite different to some of the posts above):

Ryanair is the first major UK airline to ban home printed boarding passes

From Wednesday 12 November, Ryanair will no longer accept home-printed boarding passes. You'll instead automatically receive a digital boarding pass when you check in online or on the app.

You MUST still check in online or on the Ryanair app before you go to the airport. Fail to do this and, as is already the case, you’ll be charged an airport check-in fee of between £30 to £55, depending on the flight.

If you lose your phone or it runs out of battery after checking in, you can get a boarding pass printed at the airport for free. This previously cost £20. From 12 November, as long as you've checked in online, you won't be charged this extra fee.

Where countries demand paper boarding passes, for example Morocco, you'll need to check in online, then present your digital boarding pass via the app or Ryanair website at the airport. Ryanair will then print a paper pass for you free of charge.
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
OTHER AIRLINES

Double check your airline's check-in and boarding pass policies before flying

To help you avoid unexpected fees on your next holiday, we've analysed boarding pass and check-in policies set by the biggest seven UK airlines – these are the key points to keep in mind:

As outlined above, Ryanair is the only major airline NOT to accept home-printed boarding passes.

Conversely, TUI is the only major airline NOT to accept digital boarding passes. You'll either need to print your boarding pass at home or in a TUI shop – though whether you can do this depends on your destination – or you can print it for free at the airport.

Ryanair and Wizz Air are the only airlines to charge a check-in fee at the airport. This is where you've failed to check-in online (either via the airline's website app or online) in advance.
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I'm not stating this as facts, just what MSE is saying.

Here's the full article: https://www.moneysavingexpert.com/news/2025/11/ryanair-paper-digital-boarding-passes/?lid=ba5ae0svm0tj&utm_source=MSE_Newsletter&utm_medium=email&utm_term=11-Nov-25-0a50df00d23442ebf9a-69139ce56347fba34600e7ddc761f5be&source=CRM-MSETIP-0a50df00d23442ebf9a&utm_campaign=nt-oneliners-one&utm_content=26
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
why not use the app? Ive had the app for years , most handy.
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
biddpyat wrote:
why not use the app? Ive had the app for years , most handy.


Agreed, but I frequently carry a print out too, being of the generation that's not completely happy with smart phones etc. And a lot of folk not much older than me simply can`t manage them. It could be argued that this is age discrimination?
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Dylan_T42 wrote:
RyanAir No Return Boarding Passes ... nor Outbound neither:
https://arstechnica.com/gadgets/2025/11/ryanair-tries-forcing-app-downloads-by-eliminating-paper-boarding-passes/

Seems that from {checks watch} tomorrow, Wednesday 12 November, you'll need to check-in either via the RyanAir app ...or shell out an extra £55 to check-in ...each way.

You're welcome ... to fly RyanAir ...just another reason to keep on avoiding them IMHO


Not sure why this is an issue for 95% (or more) of passengers...every company will move this way as time progresses.
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zikomo wrote:
I don’t use Ryanair. I just don’t like their model.

But I don’t get this complaint either. Pay peanuts for your flight, then “save” yourself a couple of quid by not selecting a seat. Knowing that you don’t like smartphones so will not be able to check in online for the return journey. Then complain about how terrible Ryanair is. Well if you choose to fly with them, it is what it is. You could choose to not to.

Seriously saving a couple of quid meaning you have the hassle and stress of getting boarding passes printed by hotel or having to pay to check-in at the airport. Nuts.
I fly with Ryanair quite a lot, never had a problem, even before the app we would ask hotel/ apartment host to print out boarding passes. Once the app came in , I'd check everyone in the evening before , and screen shot their boarding pass. who doesn't have a smart phone? and why not ?
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snowHeads are a friendly bunch.
This makes complete sense.
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And love to help out and answer questions and of course, read each other's snow reports.
Literally just in the BBC news that Ryanair are not allowing home printed boarding passes and will only accept a digital copy
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 So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
It's been well publicised for months
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 You know it makes sense.
You know it makes sense.
holidayloverxx wrote:
It's been well publicised for months
Must have missed that in my obsessive news trawling, but then I try to avoid RyanAir whenever possible.

blahblahblah wrote:
This makes complete sense.
Until something goes wrong with your device. Or maybe you've never dropped, borked, or otherwise had issues with installed apps?

My feelings about mobile apps v. old-fashioned WWW v. dead tree printouts aren't just coloured by the additional opportunities for things to awry, but also the data harvesting opportunities & deep personalisation that can be applied to things like ...pricing.

So as a way forward, does the RYA app simply display a bar-code which could be screen-shotted & used without the app being active? Ahhh:
biddpyat wrote:
...even before the app we would ask hotel/ apartment host to print out boarding passes. Once the app came in , I'd check everyone in the evening before , and screen shot their boarding pass.
So good of you to do RYA's admin Laughing

Quote:
who doesn't have a smart phone? and why not ?
Not me, but where's my tin-foil hat...
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 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
Dylan_T42 wrote:

blahblahblah wrote:
This makes complete sense.
Until something goes wrong with your device. Or maybe you've never dropped, borked, or otherwise had issues with installed apps?


I guess you've never binned the wrong paper boarding pass after arrival or lost it and you're printer has never run out of ink at a critical moment.

Dylan_T42 wrote:
So as a way forward, does the RYA app simply display a bar-code which could be screen-shotted & used without the app being active?


Yes, or you could download it to your "wallet" so you don't need data/wifi to retrieve it at the bag-drop/gate... .don't tell me, you haven't got one of those either rolling eyes
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 Poster: A snowHead
Poster: A snowHead
adithorp wrote:
I guess you've never binned the wrong paper boarding pass after arrival or lost it
Not yet, though often had issues with lack of facilities to print the return part

Quote:
and your printer has never run out of ink at a critical moment.
Why would I let that happen wink

Quote:
...or you could download it to your "wallet" so you don't need data/wifi to retrieve it at the bag-drop/gate... .don't tell me, you haven't got one of those either rolling eyes
Yes, thanks, we can & do - I was just gently grammar trolling @biddpyat - uptodate Android & old spare for me, recent iPhone & older Android for Mrs.T42, both charged & with working NFC, WiFi, roaming SIMs. All docs printed & images shared on personal channel, so all available on all devices.

Did I mention my 'full time-time domestic management consultant' spouse has a bit of thing about not missing flights Puzzled

I just *really* don't like the proprietary app-ification of the second quarter of the 21st century. See what Cory Doctrow thinks about interoperability & the surveillance state, irregardless of whether it's nominally capitalist or communist (cf transfer of TicTok in USofA)
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
Don't worry Dylan, I'm sure there are loads of old moaners that just love to have something to moan about, and hey Ryanair gives you lots of ammunition.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
I cannot see any issues given that if you have already checked-in online and your smartphone or tablet dies, RyanAir will provide you with a free of charge boarding pass at the airport.
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Legend. wrote:
Not sure why this is an issue for 95% (or more) of passengers...every company will move this way as time progresses.
That's exactly what concerns me! And the RYA figure was that 80% currently use it, so I imagine the hold-outs probably do have suitably capable smart-phones, but there will be those unsuitable/edge-cases in the news in 3,2,1...

biddpyat wrote:
Don't worry Dylan, I'm sure there are loads of old moaners that just love to have something to moan about, and hey Ryanair gives you lots of ammunition.
Re-moaners gonna moan Toofy Grin

Legend. wrote:
I cannot see any issues given that if you have already checked-in online and your smartphone or tablet dies, RyanAir will provide you with a free of charge boarding pass at the airport.
Wot, sounds like a missed revenue opportunity for RYA, much like the 'over-size bag bonus' for desk staff Puzzled
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
Dylan_T42 wrote:
holidayloverxx wrote:
It's been well publicised for months
Must have missed that in my obsessive news trawling, but then I try to avoid RyanAir whenever possible.

blahblahblah wrote:
This makes complete sense.
Until something goes wrong with your device. Or maybe you've never dropped, borked, or otherwise had issues with installed apps?

My feelings about mobile apps v. old-fashioned WWW v. dead tree printouts aren't just coloured by the additional opportunities for things to awry, but also the data harvesting opportunities & deep personalisation that can be applied to things like ...pricing.

So as a way forward, does the RYA app simply display a bar-code which could be screen-shotted & used without the app being active? Ahhh:
biddpyat wrote:
...even before the app we would ask hotel/ apartment host to print out boarding passes. Once the app came in , I'd check everyone in the evening before , and screen shot their boarding pass.
So good of you to do RYA's admin Laughing

Quote:
who doesn't have a smart phone? and why not ?
Not me, but where's my tin-foil hat...


I download to my wallet, app and email. So even if my phone got dropped down the toilet at the airport and was not waterproof I could still access it.
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blahblahblah wrote:
I download to my wallet, app and email. So even if my phone got dropped down the toilet at the airport and was not waterproof I could still access it.
Now that's the sort of resilience of which Mrs.T42 would approve!

Hoping it also answers my question about having to have the RYA app functioning at the departure gate.

In other news, still not intending to fly RYA if I can.possibly avoid it: https://www.facebook.com/share/p/16eoxKRUrX/ (apologies for the F/b link but even the website page has text selection disabled, but not screenshotting)

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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
I try very hard not to use them, but sometimes it cannot be helped.
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
Ryanair makes loads of money (and thereby loads for odious O’Leary), being its chief concern.
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 You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
rickboden wrote:
Interestingly this is covered in today's Money Saving Expert update email. This is what is says (which is quite different to some of the posts above):


If you lose your phone or it runs out of battery after checking in, you can get a boarding pass printed at the airport for free. This previously cost £20. From 12 November, as long as you've checked in online, you won't be charged this extra fee.

.


So if there isn't anything technically preventing them from scanning/looking at a printed pass at the gate, then why the need for this change? Does it really take longer at the gate to scan a piece of paper than a phone?

What if you phone dies just before the gate!? Where do you get one printed then?! Presumably they will have to do so at the gate.
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I’ve found it much quicker to scan paper in total, by the time people get their phones out, unlock it, get to the boarding pass/wallet, re-open the phone as it locks when you give it to the agent to check vs id/scan then need to turn up the brightness to scan . Thats apart doing it all again for each if a family of four v
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It’s just a qr code or bar code that gets scanned - cant you just screenshot it, and print it out anyway ?
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 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
If it’s printed then it’s probably PDF417 and if it’s on a screen (like the app) then it’s probably an Aztec code. Both are just representations of your BCBP string that contains things like your name and flight number.

https://www.iata.org/contentassets/1dccc9ed041b4f3bbdcf8ee8682e75c4/2021_03_02-bcbp-implementation-guide-version-7-.pdf

Ryan could just give you the string and let you encode it appropriately but, hey, they’re not trying to make it easy are they.
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 So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
@altis, so was that a yes or a no to screenshot and print it out?
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 You know it makes sense.
You know it makes sense.
apb02 wrote:
...What if you phone dies just before the gate!? Where do you get one printed then?! Presumably they will have to do so at the gate.
This is where I can envisage things breaking down. I doubt they always have the ability to print them at the gate: perhaps they can at Stansted but unlikely at all their small overseas airports. They are not going to want to delay a flight while someone somehow goes back through check-in / security / passport control to get a paper copy. And as soon as there is a story about someone refused boarding because their phone has died, everyone will ask to get their 'free' paper copy at check-in as a backup - which seems somewhat counter-productive.
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 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
Quote:

I’ve found it much quicker to scan paper in total

+1 A boarding pass folds up nicely in the back pocket of my jeans. Whip it out, scan it, put it back. I have it on the phone as well, belt and braces, but don't use it. I print out the outward and inward boarding passes when I check in online, but it's a while since I flew Ryanair - perhaps that only works on easyJet.
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 Poster: A snowHead
Poster: A snowHead
@blahblahblah, @ster, @Origen - all good points & strongly agree. My RYA flight count currently zero.

Pejoli wrote:
It’s just a qr code or bar code that gets scanned - cant you just screenshot it, and print it out anyway ?
My question also, but think @rickbodengot us part-way to an answer, that they almost certainly could accept a printout ... but the gate staff may be 'incentivised' otherwise.

altis wrote:
If it’s printed then it’s probably PDF417 and if it’s on a screen (like the app) then it’s probably an Aztec code. Both are just representations of your BCBP string that contains things like your name and flight number.
Interesting stuff, always impressed by the depth of knowledge on here.
Quote:
Ryan could just give you the string and let you encode it appropriately but, hey, they’re not trying to make it easy are they.
Similarly depressed by company profit-seeking through ensh!ttification, aka "Use the app, stupid!" which is frequently just a proprietary wrapper around the website HMTL but enforcing geo-location & banning ad-blockers (DCMA et al).

More simply, getting the remaining 20% of passengers to use their app gives RYA more revenue opportunities, while reducing resilience, actually slowing down the process, clogging up people's phones, exposing more of their personal information to the company, & allowing more routes for malware infection/data extraction by (even more) malicious actors.

Did I mention I don't like apps?
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
I travelled RyanAir last Thursday, but had checked in to the flight before they enforced the app usage - so just received the pdf version of it. I don't generally print them out (but my wife insists she does for us) - I either post them to our family 'travel docs' Whats App group, or, if supported, to my apple wallet. Must admit though, is more of a faff fiddling with the phone to find the damn thing, and then get it appropriately sized to scan properly.

So wrt the bootleg printout approach, we just need someone to try it out on their next flight - print out your ticket from the app, and see how far you get with the hard copy ! Who's volunteering ?
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
If it's in the apple wallet their is no faffing, or re-sizing required. Simply swipe and the boarding passses are there for the whole party if you have added them correctly. (You just add them directly from the app).

Despite what Dylan is trying to tell you, using the app will not cause instant death...
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https://www.paddleyourownkanoo.com/2025/11/17/ryanair-softens-stance-on-paper-boarding-pass-ban-after-european-regulators-put-airline-on-notice/

ANAC has put Ryanair on notice, telling the airline that it must not deny boarding to anyone who has checked in online but does not have a digital boarding pass and that it cannot charge passengers a fee for printing a boarding pass.

"Ryanair has painted the digital boarding pass initiative as all about sustainability and claims it could save as much as €40 million per year."

What's that smell? Seems awfully like BS.
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Anyway, snowHeads is much more fun if you do.
So that’s why they are going to print your boarding pass for free if your phone dies after you check in. It just didn’t ring true in term of their ethos of charge for anything and everything.
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ster wrote:
Ryanair makes loads of money (and thereby loads for odious O’Leary), being its chief concern.
were you assuming it was a charity?
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
https://archive.is/20251119060739/https://www.belfasttelegraph.co.uk/news/northern-ireland/ryanair-puts-the-blame-on-belfast-bound-passenger-who-ended-up-in-portugal/a1760012907.html#selection-3167.87-3171.19

I'm just surprised Ryanair didn't charge him for the extra flights. Laughing
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
biddpyat wrote:
ster wrote:
Ryanair makes loads of money (and thereby loads for odious O’Leary), being its chief concern.
were you assuming it was a charity?


No, certainly not. But the fact that part (albeit a tiny amount) of lining his pockets comes from refusing a refund to such a person does rather disgust me. Does it not you?

Its not like Ryanair/he needs every part of a infinitesimal part of a penny.
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biddpyat wrote:
ster wrote:
Ryanair makes loads of money (and thereby loads for odious O’Leary), being its chief concern.
were you assuming it was a charity?


Definitely not a charity , definitely w@nkers

https://www.theguardian.com/money/2025/nov/24/ryanair-expects-me-to-take-the-financial-hit-for-helping-others
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Just bought two RYA tickets for next Feb. As I bought them online a big box came up warning of no longer accepting paper boarding passes. Looked like fair warning to the customer to me.
Pace all the other complaints super.
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