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Ski Beat - Ski Set questions
 Poster: A snowHead
Poster: A snowHead

Hi everyone
Booked room in catered chalet last week for the January 29th with Ski Beat.
Been with them 3 times before, pre-covid. All good.
They called yesterday to say chalet "closed" due to "staffing issues" and offered transfer to another resort.
ISSUE 1 - we booked ski pack in the original resort with a skiset franchise, after skibeat confirmed chalet booking, at very good rate.
Ski Beat say they will be in touch with skiset about the refund, or transfer to the new resort .... but no response yet from skiset.
We emailed ski set last night - no response.
Online rates at new resort +£100 each x 3.
Ski Beat not offering to match our ski pack rate - there's is £50 more x 3.
ISSUE 2 - is Ski Beat "OK" at present, or should this chalet change / lack of real help mean we should cancel on them and claim back on credit card, kissing holiday and ski rental paid "GOOD BYE "
Any recent experiences from snowheads on ski set and Ski Beat gratefully received !!
snow conditions
snow conditions
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person

Have you tried clicking on the Skiset link in your post?

What resort are you now going to?
snow report
snow report
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?

Hi
Yes we have emailed skiset in the link to our booking confirmation with them. No reply, yet.
Booked to La Rosiere, potential switch to Val D'Isere, La Daille area.
ski holidays
ski holidays
 You need to Login to know who's really who.
You need to Login to know who's really who.

@CreakyAs Hell29*, I was more checking specifically that you'd clicked on the Skiset links in your posts (and this one), as you'll then see the view of Admin on Skiset.
ski holidays
ski holidays
 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.

@CreakyAs Hell29*, at the moment with the Covid rates as they are in France, it seems perfectly plausible that Ski Beat are having staffing issues. They don't generally have a lot of spare staff floating around.
ski holidays
ski holidays
 You'll need to Register first of course.
You'll need to Register first of course.

Thank you Sugarmomma - checking out skiset links now ... NB alternative renter Alpin resorts discount code not recognised ?
snow report
snow report
 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...

Found discount code ALPISKI in another thread ......
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snow conditions
 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!

@CreakyAs Hell29*

Sorry to hear you've been switched. We are due to go to La Rosiere with SkiBeat on Saturday.

Which chalet were you going to be in at La Rosiere ??

With just 3 in your party i guess it was easier to move you than a complete chalet
ski holidays
ski holidays
 You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.

Hi Tiddles. We had booked Papillon 2.
Ski Beat are not answering my calls ...............
We do not know if we have a holiday right now. Very unprofessional.
I hope you are getting treated much better
snow report
snow report
 Ski the Net with snowHeads
Ski the Net with snowHeads

Hi Creaky

Can't complain but we have done a lot of sorting off our own backs - bit of a control freak !!!

I know that they appear to be better at answering emails than phone calls - try that way
ski holidays
ski holidays
 snowHeads are a friendly bunch.
snowHeads are a friendly bunch.

Ski beat are a right bunch! We’re waiting on £6000+ refund. They are being very little help blaming credit card companies but not willing to assist in contacting their card merchant. Good luck.
ski holidays
ski holidays
 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.

Thank you Tiddles - no response to email either yet .... so doing ourselves

Skis refund appears to be on its way from skiset / Olympic La Rosiere - we have used them twice before, they were very good. Their discount code if anyone needs it in La Rosiere is " SNOW ".

Thanks Sugarmoma666 re " skiset " snowheads admin advice - skis now sorted through alpinresorts for Val D'Isere Smile

Rain man - glad you paid by ccard and good luck in getting it back very soon.
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snow conditions



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