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Crystal Ski Holiday

 Poster: A snowHead
Poster: A snowHead
Myself and some friends have a ski holiday booked with Crystal Ski. Long story short, due to vaccination batches (and some not having a booster) it is no longer feasible to go. I’ve tried to talk to Crystal Ski but it’s taking forever to hear back. I’ve been instructed to do a chargeback but due to using a bank account that is now closed, I need to know exactly how the company name appeared on my statement! I know they are owned by TUI so I’m not sure if it would’ve come under Crystal Ski or TUI! Any help would be much appreciated! Thanks in advance
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
You might do better reposting in Piste were there's more traffic
ski holidays
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Thank you
ski holidays
 You need to Login to know who's really who.
You need to Login to know who's really who.
@adithorp, there’s already the same question posted in Resort Reviews.

@Rg1991, not sure why you need 2 threads with the same question?
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
@Rg1991, they do answer the phone eventually..... So keep trying
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