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How long for Eurotunnel refund?

 Poster: A snowHead
Poster: A snowHead
How long do Eurotunnel normally take to refund you?
I cancelled a flexiplus booking 11 days ago and still no sign of the money coming back on the credit card.
I’m pretty sure previously it’s been almost straight away; appreciate the time of year and associated chaos may delay things but I assumed it would all be handled by a system.
ski holidays
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
@ish303, when I called them Thursday to cancel, the guy said at least 2 weeks as all finance and admin staff on holiday
latest report
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
I didn't cancel.mine, I just moved the dates and it was done instantly.
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