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British Airways Flight Changes

 Poster: A snowHead
Poster: A snowHead
Had tons of changes and cancellations for flights in Jan.

BA been the worst, splitting up our group to different flights several hours apart. Refused any refund too! Overbooking apparently…

Trying to get back to Manchester on Jan 12th but having trouble.

Anyone know about transfer times in Paris CDG or Brussels?
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
@bezthespaniard, if they can ell your flight then they can't refuse a refund.

You also don't need to accept their "rebooking" because it is only a suggestion.

You can choose another time or day. I did this last week.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
They cancelled my flight for the Jan 19th, but luckily LHR-GVA has flights every 3 hours so, I just switched to the next one - no dramas. I guess there's not quite so many direct flights for provincial airports.
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 You need to Login to know who's really who.
You need to Login to know who's really who.
I have had two changes too, both in Feb - and both worked out better for me once I selected something else to switch to rather than the suggested flight - hope you find something that works.
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
This seems to be a new and recurring pain these days (for obvious reasons) - it's just incredibly frustrating; a holiday is generally made up of several links in a chain, and if one breaks then it can throw all the rest out. For our trip last Easter, the flight was moved to a different day and a different airport. In the end the holiday was cancelled, but if it hadn't have been then I'm not sure what we would have done.

Fingers crossed you get it sorted.
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 You'll need to Register first of course.
You'll need to Register first of course.
GlasgowCyclops wrote:
@bezthespaniard, if they can ell your flight then they can't refuse a refund.

You also don't need to accept their "rebooking" because it is only a suggestion.

You can choose another time or day. I did this last week.


They moved half the group to a flight 4 hours earlier which is allowed under their T&Cs apparently. No refund or compensation.

Livid
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
WindOfChange wrote:
They cancelled my flight for the Jan 19th, but luckily LHR-GVA has flights every 3 hours so, I just switched to the next one - no dramas. I guess there's not quite so many direct flights for provincial airports.


Less of the provincial Wink

No direct flights to Manc it seems so we either go via Paris or Brussels
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
WindOfChange wrote:
They cancelled my flight for the Jan 19th, but luckily LHR-GVA has flights every 3 hours so, I just switched to the next one - no dramas. I guess there's not quite so many direct flights for provincial airports.


I think there are NO direct flights from provincial airports. All BA flights go via LHR (certainly in the case of Newcastle). rolling eyes
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You'll get to see more forums and be part of the best ski club on the net.
bezthespaniard wrote:
GlasgowCyclops wrote:
@bezthespaniard, if they can ell your flight then they can't refuse a refund.

You also don't need to accept their "rebooking" because it is only a suggestion.

You can choose another time or day. I did this last week.


They moved half the group to a flight 4 hours earlier which is allowed under their T&Cs apparently. No refund or compensation.

Livid


you should have the right to refund.
Where you flying from?
Does it have to be into Manchester? Would liverpool be an option?
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 Ski the Net with snowHeads
Ski the Net with snowHeads
@bezthespaniard, did you book direct, or through an agent? If the latter, then ignore all the above as it's the agent's rules that count, and those are often less customer-friendly than BA's own rules.

If the former, then BA's rules always used to be (and I don't think have changed) that any of the following count as "cancellation" and entitlement to full refund or move to flight of your choice within 24 months of original booking date:

1) Change of flight number (even if the flight time is the same, this is a cancellation)
2) Change of flight time > 2hrs
3) Change of airport

In the current environment, flying from regional airports is hugely risky. There's been a number of threads like this one. Major airline, major airports, high route frequencies is the least risky option at present, tho' I appreciate that's not very convenient for those living far from London. Indirect flights/anything with a transfer has 4x the risk of disruption.
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 snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
Direct with BA. They finally gave me a refund following a complaint and I’ve booked with Brussels Airlines via Brussels.

Frustrating
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