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Esprit - Hotel Deux Domaines Belle Plagne
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Poster:
A snowHead
Poster:
A snowHead
Hi
We are getting organised for our trip to Belle Plagne on Sunday and I have been shocked to read the reviews on Trip Adviser for this week clearly showing there has been a sickness bug in our hotel for the last 2 weeks.
The reviews show the response from the hotel/Esprit that they are 'awaiting a deep clean' but I am now exceptionally anxious about going (2 adult non skiers & 1 8 year old enthusiastic skier).
Apparently the staff are aware of the issue but are struggling to cope with the impact of the sickness.
So.... anyone have any experience with attempting to get Esprit to change to alternative accommodation? I am not sure what our rights (if any) would be given they seem to have accepted that there is an issue and have scheduled a deep clean of the hotel.
It could be that the hotel will be the cleanest it has ever been by Sunday if the deep clean actually takes place but I'm not convinced from reading past reviews that this will actually happen.
Any advice welcome.
Thanks in advance
Obviously
A snowHead
isn't a real person
Obviously
A snowHead
isn't a real person
Was a family in our Esprit accom in Val D’Isere who’d changed their booking from Belle Plagne after the shocking reviews at the start of the season. Plus have a search on here - there was a thread about the hotel and quality of experience earlier this season.
Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
@StewfromScotland
, phone them and ask
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Quote:
@StewfromScotland, phone them and ask
Yes I will be phoning them tomorrow but just trying to gauge what we might expect from them, very little I suspect
Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
Quote:
Was a family in our Esprit accom in Val D’Isere who’d changed their booking from Belle Plagne after the shocking reviews at the start of the season. Plus have a search on here - there was a thread about the hotel and quality of experience earlier this season.
Thanks for the feedback, perhaps this means they may have alternative accommodation fingers crossed
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Poster: A snowHead
