Poster: A snowHead
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Swiss baggage and ski carriage rules are not the easiest to decipher.
Yesterday I sent them this email...
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I have some uncertainty about baggage and ski baggage. Please can you confirm that my free entitlement is:
x1 check-in bag of 23kg which must not exceed a total size (width + height + depth) of 158 cm
x1 carry-on luggage of 8kg must not exceed dimensions (width + height + depth) of 118cm
x1 ski equipment or snowboard equipment within 23 kg (dimensions not limited)
Many thanks |
They responded.
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... We would like to confirm that you are correct in regards to your confirmation for your Baggage Allowance...
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This applies to classic or flex fares.
For any that read a similar titled thread yesterday with different content - I apologise for suggesting that there may have been a policy change, when later written confirmation shows otherwise.
That thread was removed as I believe that it would have confused rather than assisted anyone trying to find the current situation.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Thanks for clarifying.
It seems a thread of this nature appears every year, as I said last year I think it is unlikely that it will change in a hurry as they use this as their USP!
I agree that a clearer baggage policy would make things a lot easier for everyone concerned!!
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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This is why for me, carrying skis, SWISS is cheaper than Easyjet or Ryanair etc.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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And you get a glass of wine, a cheese roll and a chocolate! Value right there!
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Nadenoodlee wrote: |
And you get a glass of wine, a cheese roll and a chocolate! Value right there! |
YES! The Chocolate! I forgot. I always give a big smile to the friendly cabin crew, and they let me grab a handful chocolates. Imagine that on Ryanair.
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You'll need to Register first of course.
You'll need to Register first of course.
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@Ray Zorro, Thanks for confirming that, and for deleting the other thread. It just goes to show that as I suggested in the now deleted thread the telephone customer service personnel don't always know the details of your allowance entitlement (perhaps surprising but true!)
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@Nadenoodlee, last year that was reduced to a bottle of water and a cheese roll. Chocolate still there though
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Thanks for the confirmation - I did check when I booked earlier this year, but extra confirmation is always welcome
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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Get them to start a Liverpool - Geneva route please!
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