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Getting SERIOUSLY hacked off with Easyjet
 Poster: A snowHead
Poster: A snowHead

I suspect initial rejection of claims is in their business model. The initial rejection probably dissuades a reasonable percentage of claims, thereby 'saving' them money.

My weirdest delay on EasyJet was back in 2005 from Luton to Geneva. It was the first flight of the day, everyone had boarded, but the door hadn't closed after 45 mins. I was sitting at the front of the plane and overheard the ground controller discussing the delay. It turns out the decision to p*ss off a plane load of people was that the crew meals hadn't been loaded...............


Last edited by Poster: A snowHead on Sun 29-09-19 18:08; edited 1 time in total
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person

bar shaker wrote:
EJ rejected my claim. I’ll have a think about if I pursue it, how I challenge their rejection.


There's no need to go to one of the claims companies who take a share of your compensation. You can download a standard template for claiming compensation from various sources, such as here

A few years back my Icelandair connecting flight at Reykyavik was delayed by more than 3 hours, I sent them a letter based on the recommended template and got my EU regualtion 261 money through within a week.

Good luck!
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?

I user Resolver for a BA delay claim very straight forward.

https://www.resolver.co.uk/rights-guide/flight-delays-cancellations
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