Poster: A snowHead
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Just returned from PAS DE LA CASA. Whilst we had a great week's skiing (variable weather), the hotel was about the worst I ever seen. It was the Hotel Katalunya, exclusive the First Choice at present.
It was billed as a family hotel, however it clearly isn't.
It starts with a tiny reception, which is nightmare on changeover day.
The hotel is over 5 floors (and a basement), served by a single unreliable lift.
If your unlucky enough to get room on the first or second accommodation floors, then forget sleep, the ground floor bar seems to be to primary haunt of the young locals, who party until 03:00, then the restaurant staff start setting up for breakfast at 06:00.
Some of the rooms our party was in hadn't been changed after the previous occupants and some of the rooms had mold, silver fish, etc, you get the picture.
They have this crazy idea of having ski lockers outside your room, so you traps through the hotel in wet ski boots, carrying wet skis, the drying ski boot smell is interesting. The cleaner had their work cut out for them, mopping you the mess this caused.
The only plus points are that it's close to the slopes and the food is good.
Luckily I was on the top floor, so sleep was an option and we found some nice bars to spend the evenings in.
To top it all, the transfer back to the airport was very disorganised, we had assigned for our groups, but that didn't stop luggage being scattered across a number of coaches. The Reps just didn't charge of the situation.
Yes we did complain as a group to First Choice, both through the resort office and back in the UK.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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First choice......last resort!
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Glad to hear the food has improved! It was AWFUL when we went (02?), so bad we actually ate out 4 of the 6 nights in the end....
Sounds like not much else has changed though - it was always rather 'bargain' end of the market - as someone else said thgouh - great location! aj xx
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