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Thumbs up to Noronna for repairing my gear free of charge

 Poster: A snowHead
Poster: A snowHead
I have a pair of Norrona trousers that have seen a lot of use (2 or 3 years I think), and last season they split down the seam on one of the legs. I got in touch with Noronna asking about repairs, fully expecting to have to pay for it. But they decided it was a defect and have sent them back to me, good as new and free of charge!

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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person

Split seams are a warranty repair if within the warranty period (5 or 7 years with Norrøna).

They have given me new hiking trousers twice when the seams around the crotch area started to undo on my trousers. They even offered me an upgrade to any other trousers if I paid the difference when I dropped them off at my local Norrøna store for repair.
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