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Customer service . . .

 Poster: A snowHead
Poster: A snowHead
K2 does it proper like Shocked

Been meaning to sort out my broken Chinch CTX bindings for a couple of years but never got round to it till this year when I finally pulled my finger from my butt and got on with designing a ski boot sole/snowboard binding interface and to allow me to use ultra strong 3D printing for its construction. . . more to follow on this when testing/patents/trademarks are in place . . . But you do need a snowboard binding that locks the highback in place with no fore or aft movement and enough meat at the top to add a strap.

Anyway, I couldn't find a retailer with repair spares so I called K2 customer service . . . They had the part in the post within an hour FOC . . . that is stunning customer service for a product produced more than 5 years ago and without any questions about its use or abuse Shocked
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
+1 for K2 customer service. They replied very quickly to my email a few weeks ago about missing foot beds for the kiddies boots that "grow" with them (so the boot does a few sizes).......the guy explained it was simply some foam and to source and cut to size as they didn't sell it a spare and help how to do it etc.
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