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Ski delaminated - manufacturing fault?
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Poster:
A snowHead
Poster:
A snowHead
Quick update.
I contacted Snowtrax who I purchased the skis from. They asked me to send them to them so they could send them to Head to look at. While packing them I noticed that they had started to separate under the binding as well...
Today I received a brand new pair (with my old skis bindings on them) of this season's Titan's. Obviously I would of preferred my old skis to have stayed in one piece but I am very happy with how Snowtrax and Head have dealt with this and I would certainly use Snowtrax again.
Obviously
A snowHead
isn't a real person
Obviously
A snowHead
isn't a real person
@pieman666
, good result, dealing with the store that sold the skis is the correct (and often only) way to get this sorted and as expected it has been sorted, and i guess simple process, i just can't see why people get upset at this method being suggested and try and bypass it
Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
pieman666 wrote:
Quick update.
I contacted Snowtrax who I purchased the skis from. They asked me to send them to them so they could send them to Head to look at. While packing them I noticed that they had started to separate under the binding as well...
Today I received a brand new pair (with my old skis bindings on them) of this season's Titan's. Obviously I would of preferred my old skis to have stayed in one piece but I am very happy with how Snowtrax and Head have dealt with this and I would certainly use Snowtrax again.
Good to hear. We buy quite a few things from snowtrax- they have fitted three of our family with boots now.
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@pieman666
, excellent and thanks for a positive review!
Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
@pieman666
, great news, glad you got sorted.
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Poster: A snowHead
