Bad Weather Flight Delay Compensation Claiim

A snowHead

@zikomo, you are misrepresenting my position. I didn't say no one should claim - I have no issue with anyone who is seriously out of pocket, without choice, doing so.

But really cheap flight prices have only arisen because in practice the budget airlines have not so far had to pay significant compensation payments, which can easily be 10 times what they receive in ticket sales for the flight.

If everyone claims simply because they are entitled to, even if they aren't out of pocket (and/or needlessly incurs additional expense simply because they know they can reclaim it), then it is inevitable that flight prices will increase for all. And in particular that won't help those who can least afford it.

A snowHead

Well, the person's real but it's just a made up name, see?

Two things that I think are a bit rough on the airlines:
1. According to the previous posts only flights directly affected by the weather can use it as a valid excuse. So, if a flight is late leaving London due to weather then it will be late arriving at its destination and the return flight is also delayed. That’s hardly the airline’s fault.
2. EU compensation is unrelated to ticket price, so a passenger might have paid £10 for a ticket and then be in line for a €250 payout for a four hour delay. In some situations that seems excessive.

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@ecureuil, No, I have carefully read your posts. You have not considered the perspective I gave, i.e. that it is those least able to afford alternative arrangements that suffer the most.

It is also complete and utter rubbish to suggest that "cheap flight prices have ONLY arisen because in practice the budget airlines have not so far had to pay significant compensation payments" (my emphasis). The budget airline model has many facets (including only operating one type of aircraft for example) that drives a lower fare. I suspect in fact that liability for compensation claims, even if all were paid, would be tiny fraction of the overall costs of operations for these carriers.

What is true is that everyone who is entitled were to claim then fares would rise, but by a tiny amount (as the cost of compensation would still be a tiny % of overall revenue). It's a very small issue compared to all the other costs of operating.

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@Gazzza, with respect I think you are looking at NetJet service at TescoBasic prices. I had a whole long weekend cancelled because of the weather - I accepted that going away skiing had weather risk with it so moved on very quickly and have travel insurance to cover non refundable costs - wasted day but that's like.

After all it is free

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11 hour delay from Finland to Heathrow. No help from Crystal; just abandoned. Both airports were operating fine. Our plane had been diverted to France as an airport was shut there and they needed our plane. No apology from Thomson just an eff off. We instructed a no win no fee solicitor and got £800 and the solicitors got £400. My advice would be don’t even bother trying to sort it yourself.

This is the company we used: http://www.flightdelayrefunds.com/

If it's a £29 flight I would just suck it up, but we always have to travel in school holidays. Next years ski flights for example amount to nearly £1400.00, so I'm not inclined to shrug my shoulders and walk away.

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Rather than create a new thread, and I can't even tell if bad weather was the reason for the delay as Aer Lingus wouldn't tell me the reason, as thought this might be as good a place for this tale.

Last Christmas my mother was booked on an Aer Lingus flight (intra UK) which arrived late. I eventually got around to claiming directly with Aer Lingus under EC261 for a late arrival about mid year (you have 6 years to claim though) . They didn't reply for a while so chased. Eventually they denied the claim but wouldn't say what the reason for the delay was. I insisted they should state the reason but none was forthcoming. The pointed out you can appeal but gave the (templated) link to the Irish Aviation Authority. I then logged a claim via Revolver to the CAA (free and easy) which was denied procedurally as the CAA only consider claims lodged directly with them, not via intermediate sites. Lodging it with the CAA was pretty simple but as I was not the passenger I had to get a signed letter from my mother saying I could act on her behalf (the CAA first sent a link to a form but this was wrong, it needed to be a scanned letter sent to them.). Recently Aer Lingus sent an email saying they had "reconsidered" the claim and accept it was payable under EC261 and the money arrived a few days ago.

Result! So keep going all the way to the CAA if not statisfied, the airlines will likely deny it as a matter of course. All I can say is at least Aer Lingus didnt make something up to get out of it, they just denied the claim, indirectly lied but sorted in the end.

I am still none the wiser as what caused the delay . As it was the last flight of the day I suspect it suffered from knock on delays to earlier flights that aircraft made.

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Bad Weather Flight Delay Compensation Claiim

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