 Poster: A snowHead
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I had my most fun skiing during a week in Banff, decided i needed some boots like that when i got back so took the details.
Turned up in (guess where) S&R to find out that those rentals were about 4 sizes too big for me, god knows how i managed to turn in them!
Also S&R fitter found a different pair to the ones I'd researched which were a) better shape for my feet and b) cheaper. +1 to all the previous posts around the roulette of who you get... I lucked out I think but there are goid S&R fitters out there (cue X Files theme tune)
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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@EarthWindandWater, I've only had one pair of boots but I'd say that the fitter I had at S&R was pretty good, especially as I wasn't overly helpful with the feeback I gave...and I'd only done a day of skiing previously so didn't really understand much.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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There’s an excellent fitter in S+R in Birmingham.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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I think S&R fitters fall into a similar venn diagram as people who put bikes together in Halfords...
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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| jbob wrote: |
| There’s an excellent fitter in S+R in Birmingham. |
There is indeed, he worked for me for a couple of years but the commute was just too much
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You'll need to Register first of course.
You'll need to Register first of course.
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@CEM, did he not retrain as a plumber in the end?
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@dp, he started, did 6 weeks, hated it (not sure if it was the job or the person he was working with), i offered him his job back, but the drive was too much every day
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Unusually, I was fitted with some boots from Snow & Rock a few years ago that were too small. Had to rent boots for a few days. On my return to the UK, I took them back and had a chat to the manager. He apologised and gave a 100% refund. Was probably amazed one of his fitters had sold boots with a 7mm shell check!
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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@rosycheekfox, Good for you.
IMV. If you had blamed your boots for your injury, you would have lost credibility....as it was, you stuck to a logical position and got a result. It's a shame S&R didn't do the right thing in the first place, once you had explained your position (ie. without continuing to put up a rather shallow argument). If they were in the right, they were unlikely to have given a full refund.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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@Old Fartbag, I thought the way I went in with crutches sort of intimidated them a little bit... 
I did have to state several times to them that I only went to them to buy a pair of boots suitable for ME, rather than simply picking "something from S&R".
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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@rosycheekfox, congratulations. Well done for sticking to your guns and getting a positive result.
I hope you get better soon and good luck with your next set of boots. It’s a little bit odd really, but now you know what you know about boot fitting you’re far less likely to end up with a pair of dodgy fitting boots from wherever you end up getting them from.
It’s a shame really, as we should be able to rely on the advice and fitting we get without having to understand the ins and outs of boot fitting, but I’m sure being a knowledgable buyer puts you in a far better position than the usual buyer who doesn’t have much of a clue really.
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You know it makes sense.
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| rosycheekfox wrote: |
| ..... and it's "always their company policy to offer the best from their line as no shop could stock 1,000 different boots". |
Everything you need to know about Snow and Rock
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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@Old Fartbag, you guys pointed me in the right direction so it was easier for me as I disputed logic with him rather than technicality. But knowing a few terms under technicality (which I have picked up from this post) definitely helped. 
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Poster: A snowHead
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@olderscot, thanks very much for the well wishes! We had a really hard core ski instructor this time and she suggested us getting the boots from the fitters in the resort next season. She knows both our level and the fitter well so there is a higher chance of getting the right boots. We might just stick to her suggestion.
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FAQ
