Ski Club 2.0 Home
Snow Reports
FAQFAQ

Mail for help.Help!!

Log in to snowHeads to make it MUCH better! Registration's totally free, of course, and makes snowHeads easier to use and to understand, gives better searching, filtering etc. as well as access to 'members only' forums, discounts and deals that U don't even know exist as a 'guest' user. (btw. 50,000+ snowHeads already know all this, making snowHeads the biggest, most active community of snow-heads in the UK, so you'll be in good company)..... When you register, you get our free weekly(-ish) snow report by email. It's rather good and not made up by tourist offices (or people that love the tourist office and want to marry it either)... We don't share your email address with anyone and we never send out any of those cheesy 'message from our partners' emails either. Anyway, snowHeads really is MUCH better when you're logged in - not least because you get to post your own messages complaining about things that annoy you like perhaps this banner which, incidentally, disappears when you log in :-)
Username:-
 Password:
Remember me:
durr, I forgot...
Or: Register
(to be a proper snow-head, all official-like!)

Has anyone successfully bought lift passes from https://www.skipass-chatel.com/

 Poster: A snowHead
Poster: A snowHead
Hi,

We've been trying to buy PDS lift passes for March from https://www.skipass-chatel.com/ in order to take advantage of the discount available if you purchase before the end of September.
When I first tried on the 5th September it wasn't possible because the website wouldn't allow you to choose a date after September 2017. I contacted them and was told there was a problem but it would be possible from the following week.
So, I'm trying again and it still doesn't work. I've managed to login to my account, choose my dates, select the cards I want to recharge and then....BANG.

""Oups! Une erreur est survenue!
Notre équipe est prévenue. "

I've tried using Chrome, Firefox, IE, Edge and Safari.

Their site has always been crap but this year is worse than usual. Has anybody had any success purchasing passes from this site for next season?
snow report
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
@swiftoid, which dates? I've followed the link and I appear to be able to buy passes... (I can run your requested dates and numbers and then at least you'll know if its an IT issue your end!)
latest report
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
The site worked well in 2015-16, I bought loads of weekend passes for family and friends without any problem.
Last year did not use it as we all had season passes.
latest report
 You need to Login to know who's really who.
You need to Login to know who's really who.
@letsgetpiste, thanks. I'm trying to book passes for 7 days from 11th March for two adults. I have an account on there already and both of our existing passes are registered and have been recharged the last four years.
snow report
 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
@swiftoid, I get as far as "Order with obligation to pay" but I'm not clicking that! Laughing
Now, the difference is that I dont have a card to recharge, but I did set up new ones.
Everything seemed to go well up until the point where I was going to have to pay....
snow report
 You'll need to Register first of course.
You'll need to Register first of course.
@letsgetpiste, thanks.

Fair enough - don't blame you Smile It's the bit where I'm trying to pay where it all goes wrong. I emailed them yesterday about it - no response so far.
ski holidays
 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
I'm unable to buy my season passes on the Morzine site, same problem accessing the payment page
latest report



Terms and conditions  Privacy Policy