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Which companies have gone above and beyond?

 Poster: A snowHead
Poster: A snowHead
This year I can say I had great response upon cancelling a holiday within 3 weeks of travel as I had a hernia operation.

1) Sonnschein hotel in Niederau, cancelled the booking without charge
2) Four Seasons travel, refunded payment for transfer booking from Munich Airport

less so Easyjet have offered me a credit note to be used within 6 months, though they have not confirmed it yet, though I accepted.
latest report
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
'Atomic' will just refer you to terms and conditions, rubbish.
latest report
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Enchanted Holidays (user name campiglio on sH)
Great offer in the first place, for prices which I couldn't beat by DIYing, outstanding hotel and great communications.

And when the Missus broke her ankle, careful attention to detail to ensure the problem was looked after as well as possible.

Genuinely nice bloke making a genuinely valuable offer.

No association or lien.

Iain
snow report



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