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Returning Ski Boots

 Poster: A snowHead
Poster: A snowHead
So I went out and purchased a new pair of Salomon X MAX 120 at the weekend. It has been I while since I tried on boots. Last pair have lasted a long time!

In short I left with want I wanted, however they are bigger than my previous boot (also Salomon). Now at home I think I have be recommended the wrong size. The boots are comfy, but I'm worried that extra bit of room at the toes is too much, and will take away from the performance.

The question: can I return ski boots despite having the custom race liners heated to my foot?

any help would be much appreciated!

Thanks
Gareth
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
@gjones1, yes.

Although maybe depends a little on where you bought.

On the grounds that it seems like most ski boots sold by the big chains are sold too big, if they feel too big they're probably at least two sizes too big.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Quote:

In short I left with want I wanted, however they are bigger than my previous boot (also Salomon). Now at home I think I have been recommended the wrong size


This is one of those times I'm glad I don't work in retail...
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You need to Login to know who's really who.
@gjones1, 'Under' is right -- a week or two skiing and the boots will 'pack' down and slacken off. Take them back...
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
gjones1, I'd take them back as they sound too big. I have a pair of the x max 130 and they are a size smaller than my previous pair which were also Salomon.

Did they not heat the shells ?? Mine are a full custom shell, which is heated and then worn with the liner to mould both to your feet.

However I'm not a boot fitter, and no doubt one may be along to add to this discussion.
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You'll need to Register first of course.
Have you or the shop you bought from done a shell check without the liner to determine the length of the boot.

With the toes touching the front of the boot.

Approx 7/10mm for a performance fit ( that may need tweaking and adjusting)
10/15 mm for a comfy out of the box fit
> 20mm the boots could be too big

Caveat is there are lots of other factors to take into consideration, before recommending the right boot.
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
@gjones1, you didn't say what type of skier you are?

A lot of people who thought they wanted a performance fit encounter a whole world of pain the first time they use their boots in anger. Been there done that. Twisted Evil

This can be resolved by good communication and a good knowledgeable boot fitter adjusting and refitting the boots ( possibly on one or two extra visits)to relieve pressure points etc but still maintaining the performance fit.

If your boots are comfy now out of the box and you didn't want or ask for a performance fit,then maybe that is what you have been been given? After all you did say 'I left with what I wanted'

I'm sure the shop will see your POV wink
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
assuming the boot had not been skied in and no "modifications "made to it (not warming the shell or liner) then if i had sold them i would take it back, people often end up with something too big as they feel the right size is too small in the shop, what you feel as tight may feet comfortable to someone else and vice versa.


biggest issue is a lot of the time people do not want to take any responsibility for what they are buying (not having a go at you at all) they want the fitter to take all the blame if it isn't 100% perfect, i will always want to know that the customer is happy in the boot before they leave the store, after all i can only use what i see and the customers feedback as to how the boot feels (if boot fitters had a magical sense of what YOU are feeling we would all be rich ) now things can change when you go skiing and that is what boot fitting is all about...making changes to the boot to increase or decrease space in areas to remove pressure and get a good firm even fit around the foot. it still firmly believe that in nearly 30 years of working on ski boots i can count less that 10 where the boot was actually physically too small, you simply wouldn't leave the shop if it was as it would cause so much pain, now that is not to say there are people out there with boots which "feel too small" but for the most part these can be made to work if the customer is willing to work with the boot fitter.

so yup call the shop, tell them your concerns and switch em for the smaller size, any footbeds you have can be transferred as you would be cutting them down
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You'll get to see more forums and be part of the best ski club on the net.
CEM wrote:
people do not want to take any responsibility for what they are buying (not having a go at you at all) they want the fitter to take all the blame if it isn't 100% perfect


They may be in the subset of people that don't want to accept any responsibility for anything going wrong in their lives and systematically look for other parties to blame under pretty much any circumstances, even if acting against advice.

On the other hand, starting with the simple premise that you'll only try shells with <10 mm heel gap (and can actually recognise what <10 mm is) and if you know how boots should feel around your feet, ankles and lower leg, there's really no reason why a purchaser can't take most of the responsibility for their own boot fitting.
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Ski the Net with snowHeads
moffatross wrote:

They may be in the subset of people that don't want to accept any responsibility for anything going wrong in their lives and systematically look for other parties to blame under pretty much any circumstances, even if acting against advice.


yup they are the ones, there are more than you might think out there rolling eyes rolling eyes
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