 Poster: A snowHead
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It is often said that the measure of insurance is not just the offer but the speed of settlement in the event of a claim.
My wife had the mis-fortune to have an accident in the middle of a mogul field in La Plagne on Monday afternoon. A helicopter was called by the piste rescue services and she was helicoptered to the medical centre in Plagne Bellecote.
A quick phone call to Dog Tags medial assistance team and the bill for the helicopter was settled yesterday afternoon and her ski's held as a deposit were returned.
The Dog Tag team were anxious to pick up the med centre and pharmacy bills as well, but I had already paid them with my Credit card. To get these two amounts back I simply have to send in a claim form and receipts.
It's good to know that Dog Tag insurance is recognised by piste rescue and are prepared to settle the bill immediately and also is concerned that I should not be out of pocket.
Needless to say I shall carry on recommending Dog Tag to anyone that wants to listen!
My wife is fine, hobbling around on crutches with a hairline fracture in her ankle and should be good to go again at Easter 
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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boredsurfin, glad to hear she's OK, and that the insurance did what it said on the tin. The only insurance which is "recognized by piste rescue" to the extent that they don't hold your skis as a hostage seems to be Carte/Carre Neige. But they do give them back, once your insurance has paid up!
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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You need to Login to know who's really who.
You need to Login to know who's really who.
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boredsurfin, Glad to hear Mrs BS is up and about. And great that dogag came through for you
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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You'll need to Register first of course.
You'll need to Register first of course.
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boredsurfin, sorry to hear about your wife and wish her well for speedily recovering. Good to hear positive experiences with insurance companies.
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Although there are some sometimes some negative comments on snowheads about insurance companies doing "anything they can" to "wriggle out of claims" when people report on actual experiences they are usually full of praise, particularly about the big, important things.
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But you have to laugh when thinking about it most peoples skis are worth 5 or 6 times less than the helicopter bill! 
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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boredsurfin, mine are worth about 1% of most helicopter bills - but what else can they hang on to?
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Mine were knackered-it turned out the springs in the toe binding had broken so they released my boots when they shouldn't have so they were worth around 50p in exchange for a 700 euro bill
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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meribel46, but the bill was paid in the end, presumably?
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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Good to hear. Was very unimpressed with the holiday cancellation element of the policy two years ago. That said its when things go wrong it counts
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boredsurfin, my skis are worth F all so no intention of trying to ever claim anything for them. Physical ( i.e. body) insurance rocks
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You know it makes sense.
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boredsurfin, glad the missus is OK. holidayloverxx, I don't think anyone was claiming for their skis, just having them held hostage until they paid the helicopter bill.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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we are overdue one of those "My friend's aunt's mother in law was left bleeding and sobbing in the snow until someone produced €800 in used notes" stories. It's been a while.... 
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Poster: A snowHead
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boredsurfin, glad the mrs is not too bad. Was she lost?
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Hells Bells, Yes I get the ski thing. Just acknowledging that you can do without poo-poo...in my cups...sorry
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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boredsurfin, really glad the Boss is OK, and that dogtag have been so good looking after her. Recommend them as much as you like to me - but I shan't be using them since they won't cover me because of my not-so-venerable age.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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| achilles wrote: |
| boredsurfin, really glad the Boss is OK, and that dogtag have been so good looking after her. |
No no, you misunderstand - I know he's full of love for them but he hasn't replaced his wife with Dogtag - even if they are good looking.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Never claimed but have an annual policy with them (as it covers DH mountain biking and the unguided off piste cover wording seems ok) - good to hear positive experience.
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You'll need to Register first of course.
You'll need to Register first of course.
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boredsurfin, Pleased it worked out well for you and Mrs. BS is OK.
I however shall never use DogTag again.
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I have to say I wasn't impressed with the holiday cancellation element but in fairness to dog tag it is subcontracted to a specialist underwriter who were a shambles but who seems to underwrite for many companies. We had a bizarre situation where they had accepted the claim for one of my friends but were rejecting mine until I issued a claim to the ombudsman.
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boredsurfin, Glad she's on the mend. Do DogTag have a limit on the days/weeks you are covered?
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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boredsurfin, oh dear. Glad shes ok.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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BUMP
To round off the story, claim form sent off received by DogTag's people on March 3rd 2014
Money straight into my bank account March 11th 2014.
7 Working days!
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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I've had the top notch annual insurance with Dogtag for years, quite expensive but on the two occasions I've had to make a claim they have paid out swiftly and with no questions asked.
Don't mind paying a little bit extra when you're getting a good product that works.
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You know it makes sense.
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As some of you will have seen, MrsD ended up in hospital in Turin for four days having pins in abadly broken arm and an external support scaffol to keep it all in position. I've always been wary about the insurance with our current account and hoped I'd never have to test it out but when the (unfortunate) time came I can say they've been great.
Guarantee of payment was sent to the clinic within 4 hours of arival and thay will settle any additional expenses I have, even the 4 unused days on three liftpasses.
Bank account is yorkshire bank signature account and the covering firm is Travel Guard. 
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FAQ
I was taken off in a sledge (they called for the helicopter but it was on another accident) to the medical centre in Tignes where they decided they couldn't do anything with it so they took me down to Bourg St Maurice put me to sleep & stitched up the inside then the outside of my leg, I have to say having never had hospital treatment before the last thing I thought about was ringing the insurance company until the morning after. They were fantastic & just asked for the fax number of the hospital & faxed through confirmation of payment so I could be discharged & asked me to ring them when we got back to Val D later that day to arrange payment for taking me off the mountain/ambulance to Bourg (another 700 euros) so I could get my skis back. I rang them & on Christmas Day we went to the 
but then I don't often foray into this forum as mostly it doesn't make a lot of sense to me! 
