Ski Club 2.0 Home
Snow Reports
FAQFAQ

Mail for help.Help!!

Log in to snowHeads to make it MUCH better! Registration's totally free, of course, and makes snowHeads easier to use and to understand, gives better searching, filtering etc. as well as access to 'members only' forums, discounts and deals that U don't even know exist as a 'guest' user. (btw. 50,000+ snowHeads already know all this, making snowHeads the biggest, most active community of snow-heads in the UK, so you'll be in good company)..... When you register, you get our free weekly(-ish) snow report by email. It's rather good and not made up by tourist offices (or people that love the tourist office and want to marry it either)... We don't share your email address with anyone and we never send out any of those cheesy 'message from our partners' emails either. Anyway, snowHeads really is MUCH better when you're logged in - not least because you get to post your own messages complaining about things that annoy you like perhaps this banner which, incidentally, disappears when you log in :-)
Username:-
 Password:
Remember me:
durr, I forgot...
Or: Register
(to be a proper snow-head, all official-like!)

Epic Pass Refund - has anyone claimed theirs yet?

 Poster: A snowHead
Poster: A snowHead
Jonny Jones wrote:

Apparently any discount from the shortened 19/20 will be rolled over, too, with notifications being sent out over the next month or so.

Will be interesting to see.

With across the board 20% discount to anyone and everyone, only those who hadn't used their 19/20 pass for more than 7 days season may see any "roll over" credit from their 19/20 pass.
latest report
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
Anybody rolled there's on to next year?
latest report
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
I just received an email, basically giving me the 19/20 discount again to apply it against 21/22. But no mention of a refund for 20/21.

Still no word from the idiots at ACM, phoned them again today, and it is really hard to understand what the Agents are saying, and I am sure it is the same for the Agents.

The 19.8% discount from 19/20 was used on the 20/21 pass, so I am a bit surprised to have received this discount code at all.

It will be great if I ever get my 20/21 refund and are able to use this discount too
Mind Smile
ski holidays
 You need to Login to know who's really who.
You need to Login to know who's really who.
Dougy Giro wrote:

The 19.8% discount from 19/20 was used on the 20/21 pass, so I am a bit surprised to have received this discount code at all.

Technically, you didn't "used" the credit on 20/21 as you've "gotten" a refund on your 20/21 pass!

The fact you haven't actually received your 20/21 refund appears to be a separate issue...

What's not too clear is whether the credit is applied at the "rack rate" or the already discounted (by 20%) rate of the 21/22 pass Puzzled
latest report



Terms and conditions  Privacy Policy