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Black Diamond Expedition 3 - positive experience

 Poster: A snowHead
Poster: A snowHead
Got these as a Christmas present in 2019. Used them for about 30days in total since for off-piste and some touring. Broke one of them in Feb 2020 and then noticed that the other was about to break too - metal fatigue where the extending bits are. Took pictures, dropped a quick email to Black Diamond via their website. Did not expect much - the poles were out of warranty. Was pleasantly surprised when they responded within a day, asking for my mail address, offering to send a new pair of poles. Needless to say, I would buy their product again - it is nice to see a company stand by its product.

Thought I would share something positive... NehNeh
ski holidays     



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