Poster: A snowHead
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Layne wrote: |
I've got through to a page that says in French "Votre Panier" which believe translates as "Your Basket"... And then there is the proceed to payment in French. |
So if know don't know any French...
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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...you click the union flag at the top of the site and it all happens in English!
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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chocksaway wrote: |
...you click the union flag at the top of the site and it all happens in English! |
No it doesn't. Or at least it starts in English then switches to French at a certain point as @Layne described.
kitenski wrote: |
Looks like they flag this on their website now, obviously cannot tell if they did back in November!!
IMPORTANT INFORMATION
Right after a successful payment, you will receive your e-Tickets by mail. If you don’t receive anything, please check your "junk mail" or spam folder. Then feel free to call us +33 4 79 68 32 96 or info@altibus.com |
Interesting. I don't recall seeing that warning when I made the reservation.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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I went through the process to do a dummy booking and get the same box as you have posted. Even if you are not a French speaker, I think it's pretty clear that the meaning of the text underneath is"proceed to secure payment".
Visually, it's also pretty clear that it's a shopping basket not a confirmation, e.g. from the trash can buttons to remove items from the basket.
Quote: |
So if know don't know any French... |
Then Google Translate is your friend.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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If I was booking such a critical thing on a foreign language site I'd make sure by whatever means that I understood it. Google translate. A friend, or ask the Internet. Sorry , but here , you have to accept some responsibility. At least you now know French for basket. Did you have to enter card details at any stage ??
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You'll need to Register first of course.
You'll need to Register first of course.
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@Themasterpiece, in all seriousness how on earth did you think you'd paid without entering any payment details and just seeing a reservation number? Didn't the fact you hadn't actually entered any way of paying set off some warning signals??
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kitenski wrote: |
@Themasterpiece, in all seriousness how on earth did you think you'd paid without entering any payment details and just seeing a reservation number? Didn't the fact you hadn't actually entered any way of paying set off some warning signals?? |
My assumption is that he did enter the payment details but it failed at some point as it does occasionally. Maybe even failed some authentication. There are a few things that can go wrong. But usually you would get a message or such. If it just hung or blue screened you would want to check your bank account and that you got a confirmation email.
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