Poster: A snowHead
|
Making a complaint to a ski business should only be done with a view to getting a result, ideally on the basis that the complaint is a valid one. I'll give you two salutary examples from personal experience. You're welcome to contribute your own:
Example 1: A total backfire
I joined a group of friends on a cheapo trip to the fun little southern Alps resort of Puy St Vincent. After a draining journey on a bus, which probably took at least 15 hours from London, we arrived to find typically tight French appartments with preciously little storage space.
Worn out, and feeling in need of a holiday, I made the big mistake of complaining to the rep - an extremely attractive girl called Amanda who I believe now holds a prominent position in the travel trade.
Half an hour later I discovered she was going around the resort, telling people "Dave Goldsmith has got nowhere to hang his Y-Fronts."
Example 2: A genuine dead parrot, and a result
The year must have been about 1971 and I was making the big conversion from leather to plastic boots. After years of nightly polishing and buffing the former, this was a big moment for all skiers. Sensible people were buying Langes, because Lange had virtually invented the plastic boot, but the new Italian boots were much more exciting colours, and less expensive.
I had to travel across London to the Sandown plastic slope in Surrey to become the proud owner of a pair of San Giorgios, in bright yellow and black.
Unfortunately, after a few days skiing, there was rust (yes, rust) pouring from the shell. The clips had been put on with mild steel rivets under the plastic! The boots promptly went back to source.
The proprietor of the business - one Peter Webb - had no hesitation in refunding my money. He was so obliging I didn't even have to launch into a 'dead parrot' confrontation.
I went back to London and bought a pair of Langes, which were as stiff as tanks and nearly wrecked my feet. But that's another story.
|
|
|
|
|
Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
|
You'll get some strange looks if you mention dead skiing parrots here ...
|
|
|
|
|
Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
|
".........but this parrot isn't dead, it's just resting"
que lots of monty python jokes!!
|
|
|
|
|
You need to Login to know who's really who.
You need to Login to know who's really who.
|
|
|
Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
|
David, I'll bet you've still got the old leather boots. If you'd care to donate them I'll make sure they have pride of place on our ski room wall.
|
|
|
|
|
You'll need to Register first of course.
You'll need to Register first of course.
|
David@traxvax, If he's still got the Y-fronts, do you want them too?
|
|
|
|
|
|
Actually, she never knew I had Y-fronts. Or rather that I didn't have Y-fronts. Sadly.
As for my leatherwear, that's been disposed of long ago. Sorry, David.
|
|
|
|
|
|
A Commando skier!
|
|
|
|
|
You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
|
Be careful of frostbite!
|
|
|
|
|
|