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Eurotunnel Frequent Traveller

 Poster: A snowHead
Poster: A snowHead
I am interested in signing up to Eurotunnel's Frequent Traveller program and keen to hear other snowHead experiences with this program and whether it represents real savings / benefits (vs paying $444 up front) given most trips will be done around kids holidays when peak supplements apply.

I don't think I will be using 5 return journey's a year, most probably do 3 return trips, but understand I can add someone to my account and therefore keen to know if anyone here could be interested in going halves with me and each of us taking 5 one way tickets (2.5 return trips pre-paid).
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
Done it, shared with friend, for many years. Works well and you save even paying extra £20 from time to time to travel peak hours.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Ozboy, only started December 2017. Done just 2 trips so far: there and back the week before Christmas. Worked just fine. Turn up and go. Excellent if you don't want to waste any time, but not sure when you will get to Eurotunnel due to vagaries of M25 and unpredictable work finish time.
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You need to Login to know who's really who.
Its a good deal BUT one word of warning keep an eye on the expiry date. They will not honour or credit or carry forward a balance after the expiry date has passed.
Use it or lose it as they say!
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
We’ve used it for the last four or five years, often jointly with my brother. It has a good few advantages and a few drawbacks.

During a peak week it is much cheaper than booking a typical return (even if you pay the supplement). If you can manage to avoid supplements (travel GB>F in the evening, F>GB before 1400) it is so much cheaper that it is worth buying 5 returns and only using 3 of them.

You can go into your booking on line and amend it to match your likely arrival time at check in.

There is a limited allocation of frequent traveller tickets on each crossing. I have tried to book a particular crossing on my frequent traveller account and found no availability within a few hours either side but when I try to buy a standard ticket there is plenty of availability. If you think you will cross at a peak time it is worth putting an early speculative booking at about the time you think you will need. You can then fine tune it (subject to availability) or if you decide not to travel park it at some random date well into the future and then reallocate it later.

You have to lay out £440 (or more if you go for more than 10 crossings) in one lump.

Overall we’ve found it worthwhile.
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 You'll need to Register first of course.
You'll need to Register first of course.
We've shared an account with my brother-in-law and it's worked out well as they go fairly often but needed our 3-4 trips/year to collectively make it worthwhile. Just booked out/return early next month and was £20 each way (on top, obviously, of the base price /10) but still much cheaper than the standard prices. We've had no issues when we've had to change the dates.
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
One thing to remember- one of the named account holders must be traveling in the vehicle.
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
and you need to be travelling with the bank card used to make the purchase (or if you are the nominated 2nd accout holder, the card number you provided to the person making the booking), particularly on your first trip out. I know this, put the right card in the machine and still had problems last week, but not sure why.
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You'll get to see more forums and be part of the best ski club on the net.
@DJL, @LaForet, sounds good - might bite the bullet and see how it works out. Do you know if the ‘shared account’ holder can be reallocated to others?

In regards to changing the booking - does that only apply to FlexPlus or the standard £444 program?
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 Ski the Net with snowHeads
Ski the Net with snowHeads
Ozboy wrote:
@DJL, @LaForet, sounds good - might bite the bullet and see how it works out. Do you know if the ‘shared account’ holder can be reallocated to others

No it can't be. Once you have specified them that is it. Only the two of you can book using that account.

Ozboy wrote:
In regards to changing the booking - does that only apply to FlexPlus or the standard £444 program?

Believe he means the frequent traveller. With flexiplus you don't need to change, you can just turn up and they put you on the next crossing.
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 snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
@Hells Bells, I've always had problems with my card being recognised Puzzled
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 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
@Claude B, it was fine last time round, and even after I was sent a new bank card, I took the old one and it still recognised it. It didn't take long to sort, but almost meant we missed the train, and there was a gap following due to a cancellation which would have delayed us by an hour or so. If the guy at the booth hadn't told us just to go straight to the train we would have done.
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 So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
@Ozboy, had it a couple of times without a problem. It lasts a year, the year starts when you sign up not the first time you use it. The times/dates when a premium applies are also the times when the regular fare is higher.
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 You know it makes sense.
You know it makes sense.
Thanks all - sound pretty good and probably close to break even using three return trips with added flexibility of being able to change the booking close to the trips online without a fee. No brainer - just need to get the timing of the signup correct - probably Late Feb so I can get booking early for this summer while squeezing in the 2019 half term holidays into the 12 months.

Incidently the Eurotunnel agent advised today that the fares are going up to £46 per trip from 8 Feb.
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 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
The post re non-recognition of the credit card reminded me that yes, with our Frequent Traveller bookings, the machine not once recognised our card, either in the UK or France. So we now always go to a gate with an operator.
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 Poster: A snowHead
Poster: A snowHead
@LaForet interesting as it was fine on the first lot of tickets we had.
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
@LaForet, I’ve had that when my card had been changed, but no fuss at the desk.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
I've been using these for a few years now. And I agree, the overall benefits tally up such that 5 or 6 crossings used out of the 10 bought is still (IMHO) value for money.

One small niggle: they present it as a kind of membership thing where you create an account and buy up these multiple trips to be used over time - and can add more later but it doesn't work like that at all.
Simply, you are buying a single product, that being the 10 trips to be used within 12 months, that you need to register your details to use.
Once they run out, whether because you've used them all or because the 12months is up, you can't even buy your next lot under the same account. You just start afresh, exactly as you did the first time out, new account, new details, min purchase 10 etc.

I've been sharing mine with Harrison the Rabbit but mostly he goes to bashes and so I'm going too. More often than not we end up in the same vehicle rolling eyes
My current lot runs out in March with probably 4 or 5 wasted so I'd be interested in sharing the next lot with someone who is less likely to be driving the BU5 4 DUB so would actually use some crossings up.
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You need to Login to know who's really who.
@admin, I would normally be interested in sharing but with Easyjet flights out of Southampton for £25.00 I'm flying more this season! Maybe next season as I cant see EZ staying that low....
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
Yeah, also @boredsurfin, you're about to start coming to all the bashes too so maybe you'll end up rocking out in the back of the BU5 4 DUB on the same ticket as the Rabbit and me Wink
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You'll need to Register first of course.
@admin, or not Laughing 12 hours of non stop Dubstep Skullie Skrillex, Nero and Boregore are so yesterday Very Happy
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
What, have you been looking up Dubstep on Wikipedia?
Anyway, as good as some dubStep is, 'Dub' doesn't mean 'Dub Step', silly. That would be like thinking The Blues and R n B were the same.

Skrillex is to Dub what Status Quo are to the Blues - a simplistic, mainstream product loosely based on a derivative of a genre originally defined by music of depth, emotion, sensitivity and power.
Frankly, even in dubStep terms Skrillex was yesterday from the day he began! (IMHO)
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
😀😀😕 and I thought you were a mainstay of Brixton Indy music
Wikipedia- in one Embarassed Very Happy
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 You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
Laughing
For the record, Hurtle is a fan of the BU5 4 DUB and I like to think that suggests we have class as well as volume Toofy Grin
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 Ski the Net with snowHeads
Ski the Net with snowHeads
@admin, indeed it does Laughing
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 snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
Just booked for our "Easter" ski trip. As DJL mentioned above availability for frequent traveller was somewhat restrictive. My understanding of general T&C's is that if you arrive (late) within 2 hours of your scheduled crossing they will reallocate you onto the next available for free. So if I was on the 15:20... for example.... if arrived at 17:10 they would reallocate me no probs. Any experiences?
snow conditions     
 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
Lock o the draw.
A few times I have been bumped onto the next train, 20-30 mins later.
I have also had to park up for 6 hours.

It's my impression, in a purely anecdotal assessment, that they are not running as smoothly as they were a couple of years back. Nevertheless, I'd say even when it's all a bit chaotic and they're suffering delays, it still equates pretty well with hte hassle involved in a normal ferry crossing.
ski holidays     
 So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
admin wrote:
Lock o the draw.
A few times I have been bumped onto the next train, 20-30 mins later.
I have also had to park up for 6 hours.

OK. We've been early a few times - with mixed results. Sounds like being late is along the same lines.

admin wrote:
It's my impression, in a purely anecdotal assessment, that they are not running as smoothly as they were a couple of years back. Nevertheless, I'd say even when it's all a bit chaotic and they're suffering delays, it still equates pretty well with hte hassle involved in a normal ferry crossing.

That squares with my experience also. When we went out at Christmas we were early, put on an hour earlier crossing but still ended up leaving the original time because of slow throughput.

It's a shame and a bit frustrating they restrict the frequent traveler tickets when they charge a supplement for busy times anyway. It would be good to have the option to pay more than not have the option at all.
ski holidays     
 You know it makes sense.
You know it makes sense.
One thing i have noticed is the extra queue times due to security going in both directions, this has led to me missing my crossing when rocking up a bit late as i don't live far from the uk terminal.
ski holidays     
 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
@admin, I'd be interested in sharing a frequent traveller account with ya. Although it would mean that I'd definitely have to go on both the PSB and the EOSB next season! Smile
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